Chat Agent & Custom Chatbots

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What are the benefits of custom chatbot development for retail websites

Increase profitability by generating leads and sales through conversational marketing

Our custom chatbot development with AI powered chat flows and avatars engage with visitors and ask sales-oriented questions. This help guide customers to what they’re looking for in your store and then through the buying process so that they can complete the sale.

VRG Web Design assists businesses increase their profitability by generating leads and sales through human-like conversational marketing.  Intelligent Chatbots automate away many commercial interactions.    We allow a business to eliminate the cost of having a full-time employee monitoring and answering questions and soliciting new customers. We can design and program a custom Chatbot and a 3D avatar for your website, which can interact with your potential customers.  This will save you time and money on staff.  Our custom chatbots can offer:

  • Artificial Intelligence (AI), which allows your website to communicate with your customers and collect customer information;
  • Customize your chat workflows with rules and automations to ask conditional questions such as yes/no with different tracks;
  • Use custom bots across your customer engagement process — from engaging and qualifying leads to scheduling calls;
  • Use customer data for targeting and insights;
  • Integrate with your E-Commerce, CRM and mailing list software such as Constant contact and Sales Force;
  • Does your business take appointments, like a hair/nail salon or a dental practice?  Use “Chat agent services”  to automatically take appointments via your website – saving you and your staff work and time on the phone;
  • If you run a restaurant, you can use “Chat agent services” to invite visitors to make a reservation, order for delivery/takeout or even book a large party; and
  • You can easily build a subscriber list from visitors who are just browsing your store.  This way a sales person can get them back later via email.  Just ask for them for their email address in return for a coupon or other promo!

Monthly Service & Maintenance

Once your chatbot is set up, each month we will make changes to promote special offers, discount coupons, modify the chatflow based upon cusotmer feedback and more.

If you would like to see a few other of our chatbots in action, check out the sample chatbots below:


Phillips Law Offices chatbot


lead generating chat agent


The Phillips Law Offices asked us to create an actual interview with new potential clients.  

Organic Lawn Care asked us to help them during their off season increase their leads for the Spring       

The Kaffmandu Coffee Shop asked us to create a bot that would direct their customers to the type of coffee they would find most enjoyable.