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Using Chatbots in an e-commerce Store

One of the biggest concerns facing online retailers is how to mimic the in-store experience for customers who want to speak to an actual knowledgeable salesperson.  Now through the advent of artificial intelligence technologies and the creation of talking avatars and chatbots who can engage with online customers and ask...

Podcast on ADA compliance for Websites

Michael Goldstein, the owner of VRG Web Design is also a licensed attorney in Massachusetts and has practiced disability discrimination law for over 10 years.  Due to his combined experience as a lawyer working with handicap individuals and his over 20 years of experience in website design and search engine...